Warranty Information

3-Year Limited Warranty

Effective January 1, 2026, all TV enclosure purchases include a 3‑year warranty. Prior purchases and accessories remain covered under the 90‑day warranty.

Models: Storm Shell TV Enclosures (excluding lift cabinet systems)

Storm Shell TV warrants this product to be free from defects in materials and workmanship for a period of three (3) years from the date of original purchase, subject to the conditions and limitations outlined below.

Storm Shell TV enclosures are designed and manufactured to provide weather protection and are covered against defects that result in water intrusion under normal intended use.

Lift Cabinet Warranty

Lift cabinet motors and related lift-system components are covered by a ninety (90) day limited warranty from the date of original purchase.

Because Storm Shell lift cabinets are sold as unfinished cabinet frames and are intended to be completed by the customer using materials and construction methods of their choosing, Storm Shell does not warrant the finished cabinet against water intrusion, moisture damage, weatherproofing performance, or damage caused by exposure to the elements. The customer is solely responsible for the design, materials, construction, sealing, and waterproofing of the finished cabinet.

Warranty Coverage

This warranty does not cover damage resulting from improper installation, misuse, neglect, modification, accidents, acts of nature, or failure to properly maintain the product.

This warranty applies only to the original purchaser and only to products purchased through an authorized seller. Proof of purchase is required.

If a defect arises under normal use and proper installation during the warranty period, we will, at our discretion:

  • Replace defective the product or part
  • Issue a refund of the original purchase price

Conditions & Limitations

  • The product must be installed and used in accordance with provided instructions.
  • This warranty is non-transferable and applies only to the original purchaser.
  • All warranty claims are subject to inspection and verification.

What Is Not Covered

  • Damage caused by improper installation, misuse, abuse, or neglect
  • Unauthorized repairs, alterations, or modifications
  • Damage caused by extreme weather conditions or environmental exposure beyond intended use
  • Normal wear and tear or cosmetic damage
  • Damage to televisions, mounting surfaces, or surrounding property
  • Labor, installation, removal, shipping, or transportation costs
  • Products used with non-compatible or third-party accessories

Limitation of Liability

To the fullest extent permitted by law, Storm Shell TV shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use this product, including but not limited to damage to televisions or other property.

Additional Terms

  • This warranty gives you specific legal rights, and you may also have other rights which vary by state.
  • Any implied warranties are limited to the duration of this warranty, where permitted by law.

Warranty Claims

To request warranty service, please contact us with the following information:

  • Proof of purchase
  • Product model
  • Description of the issue
  • Photos (if applicable)

Email: cs@energywise.com
Phone: 435-752-6611