FAQ
Shipping
What is the shipping time frame?
Orders typically ship within 5–7 business days.
Do you ship outside the continental U.S.?
No, we currently only ship within the continental United States.
Installation
Do you sell replacement parts?
Yes. Please email us to inquire about part availability and pricing.
Can I install the fan myself?
Yes. We recommend reviewing the fan installation instructions found in the accessory manual.
What direction should the fan accessory blow air?
The fan should blow into the Storm Shell enclosure.
Can I mount the Storm Shell on a single post?
No. It must be mounted on at least two studs, the pole & bracket ceiling mount kit, or the Storm Shell Cart.
For more accessories here
Do I need an adapter mounting plate?
- Yes, if mounting off-center of 16” studs or using 20” stud spacing.
- No, if mounting centered on 16” studs.
Weather & Sun Protection
Is my TV safe inside the Storm Shell during winter or summer?
We recommend following your TV manufacturer's temperature storage ratings for safe operation and longevity.
Can the Storm Shell be placed in direct sunlight?
Yes, but please note that prolonged exposure may cause some sun fading on the enclosure surface.
Product Options & Availability
Do you make a Storm Shell larger than the 75" model?
No, 75" is currently our largest model available.
Can I buy the Storm Shell without the included TV bracket?
No, the Storm Shell is only sold as a complete set with the bracket.